No small print, no vague promises. Here is exactly how ordering from Eudora works.
Delivery
How long does delivery take in the UK?
The estimated UK delivery date and cost are shown at checkout. Tracking is provided when available.
How much does delivery cost?
The available delivery service, cost and estimated date are shown at checkout before payment.
Can I track my order?
Tracking information is provided by email when it is available for the selected delivery service.
Will my order arrive in one parcel?
Items fulfilled by different partners may arrive separately. Any available dispatch information is sent by email.
Do you deliver outside the UK?
The delivery destinations currently available are shown at checkout.
Returns & refunds
What is your returns policy?
Please read the returns information shown with your order and contact support@tryeudora.com before sending anything back. Your statutory rights are not affected.
When do I get my refund?
When a return is accepted, the refund is sent to the original payment method after the item has been received and checked. Your payment provider may need additional processing time.
Can I return jewellery?
Return eligibility can depend on the item and hygiene requirements. Contact support@tryeudora.com before returning jewellery.
Sizing & fit
How do I know which size to order?
Sizing varies by product. Use only the measurements and size options shown on that product page. Email support@tryeudora.com if anything is unclear.
What if I am between sizes?
Compare the listed garment measurements with a similar item you already own. If you are still unsure, email support@tryeudora.com before ordering.
Payment
Which payment methods do you accept?
The payment methods currently available are displayed in checkout.
Do you offer promotional discounts?
Any active promotion and its terms will be displayed clearly on the site or at checkout.
About Eudora
Who is behind Eudora?
Eudora is an online boutique curated for women in the UK. For help, contact support@tryeudora.com.
Where do the products come from?
Products are selected from partner suppliers. The product page is the source of confirmed specifications for each piece.
Do you have customer reviews?
We publish reviews only when they are linked to genuine customer orders.
Still unsure about something?
Write to us and include your order number when your question is about a purchase.