The practical part

Terms & Conditions

Last updated: August 2026

1. About us

Eudora is an online women's fashion brand based in the United Kingdom. We operate through this website and use secure third-party partners for payment processing and order fulfilment. For questions, email support@tryeudora.com.

2. Ordering

When you place an order, you will receive an email confirmation. We reserve the right to cancel orders where products are unavailable, pricing errors occur, or fraud is suspected. All prices are in British Pounds (£) and include UK VAT where applicable.

3. Delivery

We aim to dispatch orders within 24 hours on working days. Standard delivery times apply after dispatch. Free UK delivery is available on orders over £60. Delivery options and timeframes are shown at checkout.

4. Returns & exchanges

You can return unworn items with tags attached within 30 days of delivery for a full refund. Swimwear, earrings and personalised items cannot be returned for hygiene reasons unless faulty. See our Shipping & Returns page for instructions.

5. Payments

We accept major credit and debit cards, Apple Pay, PayPal and other methods shown at checkout. Payment is processed securely by our payment provider and we do not store your full card details.

6. Intellectual property

All content on this website, including images, text, logos and designs, is owned by or licensed to Eudora and may not be copied or reused without permission.

7. Limitation of liability

We do our best to ensure product descriptions, prices and availability are accurate, but occasional errors may occur. Our liability is limited to the purchase price of the item in question except where required by UK consumer law.

8. Changes to these terms

We may update these terms from time to time. The version in force when you place your order will apply.