The practical part

Terms & Conditions

Last updated: October 2026

1. About us

Eudora operates this online boutique and uses third-party partners for payment processing and order fulfilment. For questions, email support@tryeudora.com.

2. Ordering

When you place an order, you will receive an email confirmation. We reserve the right to cancel orders where products are unavailable, pricing errors occur, or fraud is suspected. Prices and any applicable charges are shown before payment.

3. Delivery

Available delivery services, charges and estimated dates are shown at checkout. Orders containing items fulfilled by different partners may arrive separately.

4. Returns & exchanges

Return eligibility depends on the item, its condition and the reason for return. Contact us before sending an item back. Your statutory consumer rights are not affected. See our Shipping & Returns page for instructions.

5. Payments

The payment methods currently available are shown at checkout. Payment is processed by the provider displayed there; Eudora does not receive your full card number.

6. Intellectual property

All content on this website, including images, text, logos and designs, is owned by or licensed to Eudora and may not be copied or reused without permission.

7. Limitation of liability

We do our best to ensure product descriptions, prices and availability are accurate, but occasional errors may occur. Our liability is limited to the purchase price of the item in question except where required by UK consumer law.

8. Changes to these terms

We may update these terms from time to time. The version in force when you place your order will apply.